Red Energy Review 2026
Red Energy is 100% Australian owned and operated. Call centre in Melbourne. Aussie accents. That matters to some people. You pay a premium for it. Their rates are consistently higher than Alinta or Origin. But their customer satisfaction scores are top of the market, year after year.
Rates from ~29c/kWh usage, ~110c/day supply (NSW). Premium pricing. Last updated June 2026.
The Short Version
Red Energy costs more. No way around that. Their usage rate is usually 2-4c/kWh above Alinta. But they win on service. Their call centre is in Melbourne, the wait times are short, and they actually solve your problem when you call. They also own Snowy Hydro, so their green credentials are real, not just offsets. If you can afford the premium and you value being able to call a human in Australia who knows what they are doing, Red Energy is worth it. If you just want the cheapest bill, skip.
What I Like
- Australian call centre (Melbourne), consistently top-rated service
- 100% Australian owned (Snowy Hydro)
- Qantas Frequent Flyer points on energy bills
- Real renewable energy, not just offsets
What Could Be Better
- Rates are 10-15% above Alinta and Origin
- Solar FIT is average (10-12c depending on state)
- Not available in all states
- No smart usage tracking in the app
Who Should Get Red Energy
If you have had a bad experience with offshore call centres and you are willing to pay $150/year extra to never deal with that again, Red Energy delivers.
You earn Qantas points on every bill. If you are already collecting points, this offsets some of the premium.
Alinta, OVO, or Powershop will save you more. The service premium is real, but it is a premium.